PRIVACY POLICY
Last Updated: January 26, 2026
Table of Contents
- 1. Introduction and Scope
- 2. Not a Law Firm or Insurance Provider
- 3. Information Collected
- 4. CA & CO Notice: Do Not Sell
- 5. Use and Sharing of Data
- 6. TCPA Consent
- 7. Cookies and Tracking
- 8. Security and Retention
- 9. Minors
- 10. Contact Us
1. INTRODUCTION AND SCOPE
autofileclaim.com(“Company,” “we,” “our,” or “us”) is a marketing and technology platform. This Privacy Policy governs the personal information we collect when you: (a) visit our website (the “Site”); (b) utilize our claim-facilitation tools; or (c) contact us via our dedicated telephone lines or request to be contacted by our third-party marketing partners, including but not limited to, law firms, intake specialists, and legal advocates (collectively, “Marketing Partners”).
IF YOU DO NOT AGREE TO THIS PRIVACY POLICY IN ITS ENTIRETY, YOU MAY NOT ACCESS THE SITE OR UTILIZE OUR SERVICES.
2. NOT A LAW FIRM OR INSURANCE PROVIDER
Important Disclosure: Autoclaimfiling.online is not a law firm, a lawyer referral service, or an insurance company. We do not provide legal advice, mediation, or insurance adjusting services.
No Attorney-Client Relationship: Your use of the Site, or any communication with our representatives via telephone, does not create an attorney-client relationship between you and the Company or any Marketing Partner. An attorney-client relationship is only formed if you sign a formal engagement agreement directly with a law firm.
3. INFORMATION COLLECTED (WEB & TELEPHONE)
We collect information that identifies you (“Personal Information”) when you complete our inquiry forms or call our dedicated phone lines:
- Identifiers: Full name, email address, zip code, and telephone number.
- Claim Data: Date of accident, description of property damage, and insurance status.
- Sensitive/Health Data: Details regarding your physical injuries and medical treatments.
- Audio Recordings: We record and/or monitor all inbound and outbound calls. By calling our number or providing your number to us, you expressly consent to the recording and retention of the audio and data provided during such calls for quality assurance, training, and claim verification.
4. CALIFORNIA & COLORADO NOTICE: “DO NOT SELL OR SHARE MY PERSONAL INFORMATION”
Under the California Consumer Privacy Act (CCPA/CPRA) and the Colorado Privacy Act (CPA), residents have the right to opt-out of the “sale” or “sharing” of their personal information.
Notice of Sale/Sharing: autofileclaim.com is a marketing platform. We share the personal information you provide (including name, contact details, and accident information) with our Marketing Partners in exchange for an administrative or marketing fee. Under certain state laws, this transfer is classified as a “sale” or “sharing” of information.
Right to Opt-Out: You have the right to direct us not to sell or share your information. Please Note: If you exercise this right, we will be unable to process your claim inquiry or connect you with a Marketing Partner, as our service relies on this data transfer.
How to Opt-Out: To exercise this right, please visit our Your Privacy Choices page or email us at help@autofileclaim.com with the subject line “Opt-Out Request.”
5. USE AND SHARING OF DATA (MARKETING MODEL)
We share your information with our Third-Party Marketing Partners.
- Administrative Fees: These partners pay us an administrative, marketing, or technology fee to receive inquiries. We do not receive a percentage of any legal recovery or insurance payout.
- Transfer of Data: We may transfer audio recordings, transcripts, or form data to our Partners to assist them in evaluating your potential claim.
6. TCPA CONSENT & TELEMARKETING DISCLOSURE
By providing your telephone number on our Site and/or initiating a call to our phone lines, you provide “prior express written consent” to be contacted by autofileclaim.com and our designated Marketing Partners via live calls, artificial/synthesized voice, pre-recorded messages, and/or SMS text messages delivered via automated technology. You provide this consent even if your number is listed on any State or Federal Do-Not-Call list.
7. COOKIES AND BEHAVIORAL TRACKING
We use Cookies, pixels, and tracking technology to analyze Site traffic and target advertisements to you across various devices (mobile, desktop, tablet).
8. SECURITY AND RETENTION
We utilize industry-standard TLS encryption for data in transit. No transmission over the internet or via telephone is 100% secure; you provide data at your own risk.
9. MINORS
Our services are not intended for individuals under the age of eighteen (18).
10. CONTACT US
To exercise your privacy rights or opt-out, please contact:
Autofileclaim.com
Email: info@autofileclaim.com
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H (JQ